Reviews

  • May 5, 2025 • DENNIS G from BARTLETT, IL

    Derek was great walking me through the entire process. In the beginning i I really appreciated the low pressure non pushy information I was given . It was a stark contrast to other brokers I had talked to that day. Would highly recommend Derek to anyone.

  • May 3, 2025 • JOSEPH K from MISSOURI CITY, TX

    Derei listened to my needs and then created a plan to meet them. Derek delivered on all aspects of what Inaskes of him. Derek was also very available throughout the process from start to finish . Well done Derek!

  • Apr 27, 2025 • BRAD P from SPANISH FORK, UT

    Very knowledgeable and engaged

  • Apr 23, 2025 • DENNIS J from PHILADELPHIA, PA

    Everything went well and I could not have had better communication with everyone involved. Thank you.

  • Apr 15, 2025 • SAMUEL L from PANAMA CITY BEACH, FL

    Thanks for being professional and efficient!

  • Apr 5, 2025 • KEVIN A from STEELVILLE, MO

    Throughout my recent experience with him, Derek consistently demonstrated professionalism, clarity, and a deep commitment to exceptional customer service. From the very beginning, Derek did an excellent job explaining the mortgage program in a way that was both informative and easy to understand. He clearly laid out the steps I needed to take and guided me through the process with patience and expertise, ensuring that my application was completed successfully. What stood out most was Derek’s ability to listen and truly understand my needs. His responsiveness, attention to detail, and dedication to helping his clients set him apart. His customer service skills are best in class, and I believe he is a role model within the organization—someone others could certainly learn from. I am confident that anyone working with Derek will have a similarly outstanding experience.

  • Mar 22, 2025 • PARRISH M from RANDALLSTOWN, MD

    Although I had to contact Mr. Zuver several times he always responded with an expedient, effective helpful answer to my concern.

  • Mar 20, 2025 • REBECCA P from COLORADO SPRINGS, CO

    Derek was helpful, quick to respond to my questions, and friendly

  • Mar 15, 2025 • JANETTE C from OCALA, FL

    Derek didn't try to forc or harass me into going with your company like other companies I will not mention.

  • Feb 24, 2025 • MELISSA K from SAINT CLAIRSVILLE, OH

    Derek was great at keeping me informed about the process and what was needed from me step by step. He is an asset to your company and should be rewarded handsomely! Melissa

  • Feb 18, 2025 • PERRY O from LIDGERWOOD, ND

    my two banks wouldn't give me a home equity line of credit, but Derek came through for me. Greatly appreciated.

  • Feb 17, 2025 • PATRICIA P from SPIRIT LAKE, ID

    Every time I called he would call me back promptly and answer all my questions. He was very knowledgeable. Thank you for taking a very stressful situation for an almost 80 year old woman, and making it stress free. I appreciate it so much.

  • Feb 17, 2025 • BRIAN Z from DAVIDSON, NC

    Derek absolutely crushed it! He went above and beyond, calling me right on time for our scheduled Saturday appointment. His responsiveness was impeccable, and communication was effortless from start to finish. As someone who works in the industry, I hold high expectations—and Derek exceeded every single one of them. Truly a top-tier experience!

  • Feb 13, 2025 • CHRISTOPHER H from CHARLOTTE, NC

    Derek was so easy to work with, and he made the entire process painless. Thank you!!

  • Feb 5, 2025 • BETHANY R from OSPREY, FL

    Derek was great from start to finish. He helped me complete the upfront process very quickly. Whenever there were delays or issues, he immediately stepped in and got things moving forward. I would work with him any time!

  • Feb 1, 2025 • CANDACE A from ARAB, AL

    Derek was amazing always so helpful and easy to get in touch with . He really helped make a very stressful purchase much easier ! Thanks derek!!!!!!

  • Jan 17, 2025 • THOMAS O from POST FALLS, ID

    Thank for the good

  • Jan 14, 2025 • STEPHEN P from JANESVILLE, CA

    Derek was excellent at his communication with us as well as always being available for our questions. Very nice person.

  • Jan 11, 2025 • CAMILLA B from SOUTH HOLLAND, IL

    Quick and seamless process. The team was great at answering all questions

  • Jan 8, 2025 • BRENDA M from DEMOREST, GA

    Derek was very helpful, he answered every question I had and made my l I an application very easy and fast. Great

  • Dec 16, 2024 • DEANNA P from BRISTOL, ME

    Great service. Stayed engaged throughout the process. Delivered on what he said he could. Highly recommend.

  • Dec 12, 2024 • RAYMOND S from MOUNT VERNON, SD

    Very helpful, and very professional.Derek treats you like family and if you have questions he's always available to help you out.From a scale of 1-10 he's definitely a 10

  • Nov 22, 2024 • APRIL S from AURORA, IL

    Derek and Meredith were really nice to work with easy to het ahold of, very personable, and very willing to discuss all the details of the refI and help out in any way they could Thank you!

  • Nov 9, 2024 • EUGENE P from DENVER, CO

    Derek was very helpful to us with gathering what information we needed for our loan.

  • Nov 7, 2024 • ADRIE T from KANSAS CITY, MO

    Derek Zuver was great. He was responsive and worked on a Saturday to get the ball rolling. The unpleasant part of the Heloan process started with the processing/underwriting team. Long story short, follow-up was slow, and the same mistakes were pointed out several times. Closing was rescheduled multiple times due to the multiple mistakes that were made. The loan processor does not seem to have the team he needs to appropriately and accurately shepherd customers through the process, seamlessly. My engagement with Amerisave after Derek was clumsy and frustrating. I would not recommend any one that I know to Amerisave for a Heloc or Heloan. By the way, I am a repeat Amerisave customer! My refinance was handled wonderfully by Amerisave, which is why I reached out for a Heloan.

  • Nov 5, 2024 • HELGA M from HEMET, CA

    The entire transaction was uncomplicated by Derek and Meredith great to work with

  • Nov 3, 2024 • JUSTUS B from LA MESA, CA

    He was informative, knowledgeable and kept me up to date throughut the process.

  • Oct 28, 2024 • EDWARD W from PORTLAND, OR

    Amazing, communicative and patient. Derek made the experience wonderful.

  • Oct 17, 2024 • BOBBIE B from VERO BEACH, FL

    I guess everybody

  • Oct 7, 2024 • JESSE D from NEWNAN, GA

    Derek was great to work with and very responsive.

  • Oct 4, 2024 • DANIEL M from HANCEVILLE, AL

    Derek was very helpful and knowledgeable made the loan process very smooth and answered any questions I had. I would definitely recommend him to anyone especially new buyers.

  • Sep 16, 2024 • STEVE C from LADY LAKE, FL

    Derek was awesome through the whole process, very knowledgeable and helpful. I had some glitches on my end with the accessors not having my property up to date , and Derek was very assuring and calm and steered me in the right direction. He went way overboard for me in getting me financed. And I highly recommend him. Your in great hands with Derek as your Broker.

  • Sep 13, 2024 • IAN S from LAKE WORTH, FL

    I cannot speak highly enough of Derek Zucker and the incredible support he provided throughout my journey. From start to finish, Derek was nothing short of professional, always available and willing to help, even when we faced challenges with the loan process. He kept me on track, ensuring I stayed focused on reaching the finish line, no matter the obstacles. When we encountered setbacks, Derek didn't hesitate to come up with alternative solutions, guiding me every step of the way. His dedication and creative thinking made all the difference. By the end of the process, I consider Derek more than just my agent—he’s become a friend. I truly appreciate all that he helped me accomplish with his unwavering support. Thank you, Derek!

  • Aug 19, 2024 • PHILLIP M from SCHNECKSVILLE, PA

    Derek worked with me from day 1 and was very helpful throughout the entire process. Will definitely be working with him in the future, thanks Derek.

  • Aug 17, 2024 • PAUL N from WADDELL, AZ

    Excellent team and great communication

  • Jul 28, 2024 • CHAD R from INDIANAPOLIS, IN

    The process was quick and easy, took less than a month from start to finish. Derek was very pleasant to work with and answered all our questions. Would definitely recommend

  • Jul 25, 2024 • RODNEY G from ATLANTA, GA

    Derek was Good kept me inform. But the processor Tracy was Fantastic. She is a 5 star and very personal. She kept me up beat through the process. Even when was a issue. She's the kind of person you want to work with.

  • Jul 15, 2024 • TROY D from INDIANAPOLIS, IN

    Derek, is a people person and made the process a lot smoother and calmer than I expected. He’s really good an I would refer him to any of my friends and family which I intend to do. That guy is a keeper. TDumes

  • Jul 9, 2024 • WOLF S from BALLWIN, MO

    Derek Zuver went out of his way to make this transaction happen and bring it to a successful conclusion and closure. I can only extend my very highest recommendation.

  • Jul 1, 2024 • JENNA A from TUCSON, AZ

    Derek was great! Made the process go super smooth. Kept me informed and communicated everything that was going on. Great to work with. Highly recommend

  • Jun 30, 2024 • CYNTHIA P from ROSWELL, GA

    Great experience.

  • Jun 27, 2024 • KEVIN H from GREENWOOD, IN

    Quick and hassle free

  • Jun 10, 2024 • CATHLENE B from WINSTON SALEM, NC

    Derek, patiently walked us through the process and answered our questions in a way that didn't make us feel stupid, ir uninformed.

  • Jun 10, 2024 • SABRINA H from ODESSA, WA

    Great team to work with! Gets it done fast and made sure I understood every step of the process!

  • Jun 1, 2024 • WILLIAM G from HOT SPRINGS VILLAGE, AR

    Derek did an outstanding job . Kept me informed and answered all my questions during the loan process . Would recommend him to anyone looking for a mortgage or equity loan.

  • May 28, 2024 • MEPRISIA P from WATERLOO, IA

    Derek was so nice with me and friendly, best loan officer eve, in one month I have my dream house, thank you derek

  • May 28, 2024 • ELLEN F from WATERLOO, IA

    Derek was responsive and answered calls.and texts within minutes at most an hour of contacting!

  • May 16, 2024 • PAMELA C from SIGNAL MOUNTAIN, TN

    Derek made the entire process so smooth, worry free and fast! He was able to answer ALL my many questions. He literally made me feel like I was his only client! Thank you Derek for all your help!

  • May 10, 2024 • KENNETH J from ADAIRSVILLE, GA

    Derek explained the intricacies of the refinancing process well and was readily available for any additional questions.

  • May 7, 2024 • JOANNE R from COCHISE, AZ

    Smooth and transparent process

  • May 4, 2024 • MICHAEL D from SALINAS, CA

    they were great

  • May 1, 2024 • ANTHONY B from HYATTSVILLE, MD

    Derek was professional and very helpful. He always responded to my questions and helped me to understand the process with patience. I would definitely recommend Derek to anyone looking to do business with AmeriSave.

  • May 1, 2024 • JEREMY W from SUWANEE, GA

    Fast and easy.

  • May 1, 2024 • ARTHUR R from BEECH BLUFF, TN

    A speeder application process it took 3.5 months to complete

  • Apr 24, 2024 • JOHN B from ABINGDON, VA

    Effective communication, always there when I had a question.

  • Apr 17, 2024 • ELAINE C from EL PASO, AR

    Derek understood exactly what product would meet our needs and worked to help us get that product!

  • Apr 11, 2024 • GIA J from AUGUSTA, GA

    This was an easy process. Derek was so helpful and pleasant throughout the whole process.

  • Apr 10, 2024 • DANIEL G from MIAMI, FL

    Kept me informed on issues and progress

  • Apr 4, 2024 • ZACHARY P from BROOMFIELD, CO

    The timeline was extremely long working with Stevvy. Everything Derek could influence was great.

  • Apr 4, 2024 • MICHELLE K from PLAYA DEL REY, CA

    Derek and his processor was very knowledgeable and pleasant to work with. I highly recommend utilizing their services.

  • Apr 1, 2024 • SAYRA H from SAN ANTONIO, TX

    Derek was very helpful, got everything done in less then two weeks.

  • Mar 28, 2024 • SHANNON G from WILLIS, TX

    Friendly service, all my questions were answered without making me feel stupid. Derek was always willing to help along the process easily.

  • Mar 28, 2024 • NICHOLAS W from ANDOVER, KS

    Easy to understand everything for first time buyer

  • Mar 25, 2024 • JACQUELINE F from ANDOVER, KS

    A very clean transaction ! Very on top of things!

  • Mar 21, 2024 • JEANINE T from MESA, AZ

    It was so nice to always reach a "person" when I had questions. Derek quickly addressed my concerns any time I called. Thank you for all the support.

  • Mar 19, 2024 • PATRICIA R from W BLOOMFIELD, MI

    Derek was very helpful from the start; I had numerous question regarding the home equity loan and the refinance loan. Derek was very intentional and informative in all of his answers to my questions. He followed up with me even when it moved to underwriting department. Derek was professional and knowledgeable throughout this entire process.

  • Mar 6, 2024 • ALEXANDRIA M from JONESBORO, GA

    Derek Zuver was excellent. He was easy to reach and went above and beyond to make sure my loan process was completed. Stevy Smith however made my loan process extremely difficult and made us both jump through unnecessary time consuming hoops.Derek literally did everything possible to make sure I remained engaged during the process and didn’t quit. Derek was exceptional

  • Feb 29, 2024 • PHYLLIS S from SNELLVILLE, GA

    Derek answered all my questions and got right back to me whenever I sent him a concern.

  • Feb 28, 2024 • VINCENT C from GREENWOOD, AR

    Everything went great from beginning to end.

  • Feb 22, 2024 • STEPHANIE M from EVANSVILLE, IN

    Derek was very knowledgeable, helpful and responded quickly any questions or concerns I had.

  • Feb 22, 2024 • DEANNA D from GREENWOOD, AR

    Derek got everything done in a timely manner and we were able to close a week early.

  • Jan 24, 2024 • JENNIFER J from LA MESA, CA

    Derek was available to answer all of my questions and was extremely helpful throughout the entire process.

  • Jan 22, 2024 • KARLA M from ANOKA, MN

    Derek, and everyone I worked with at AmeriSave, was very helpful in picking out the best product for my financial situation. He was very pleasant to talk with and non-judgmental. I've been so happy with how the whole process went

  • Jan 21, 2024 • DYLAN C from OLATHE, CO

    Very easy to deal with. Understood exactly what I needed and was able to help when my own bank of 30 years wouldn't give me a second look.Underwriters not so pleasant to deal with but that's a common issue.

  • Jan 18, 2024 • JEFFREY R from COLLINSVILLE, IL

    No comment

  • Jan 9, 2024 • WENCESLAO G from HOUSTON, TX

    Thank you Derek!!! Your great attitude and attention to detail was greatly appreciated

  • Jan 9, 2024 • JAMES B from CONWAY, AR

    Derek has been very helpful and always available throughout our process. I

  • Dec 15, 2023 • BEVERLY P from GENTRY, AR

    Awesome experience, hassle free great team I worked!!

  • Dec 4, 2023 • GOPAL S from BUFFALO GROVE, IL

    Absolutely amazing commitment and care for my urgency and needs, everyone went over and beyond, despite the Thanksgiving Holidays, to have me funded expeditiously. Excellent

  • Nov 6, 2023 • AGNES P from FORT WAYNE, IN

    Derek was very professional and very helpful. He answered all of my questions and followed through all the time! Thank you!!!

  • Oct 28, 2023 • LEONICE S from LANHAM, MD

    Derek Zuver took time to explain the process and made it easy

  • Oct 18, 2023 • EUNICE H from PHILADELPHIA, PA

    ***** Derek was very helpful and kind. He always had time to talk about what is going on and what to expect.

  • Oct 2, 2023 • PATRICIA S from TUCSON, AZ

    Derek was a game changer for us. He was always responsive, would advocate for us, and explain what documentation was needed every time I asked. He was instrumental in getting this to happen for us as our financial situation is unusual, making the process more complicated. Derek made this happen.

  • Sep 30, 2023 • EUNICE N from PUYALLUP, WA

    Everything was great. I felt at home all the way, no complain.

  • Sep 23, 2023 • ELIDA M from ODESSA, TX

    Communication was great. Very patient with us in getting all information needed.

  • Sep 5, 2023 • DARIA A from RALEIGH, NC

    Derek was amazing. From the start he was so nice and offered so many great offers compared to other lenders. I literally shopped 11 different lenders and some of them didn’t really care and others offered better rates, but Derek matched the lowest rate and walked me through every single step of the way. If I had any questions, he called and texted me to assure me that everything was good to go. He was literally just a phone call, text, and email away. And the loan closed in less than 30 days. Best rate I ever got. Even if I went to other lenders, they could not beat it. Thank you so much! I will definitely recommend to all my friends and family and use AmeriSave again!

  • Aug 26, 2023 • KATHRYN H from WAXHAW, NC

    Thank you for the excellent service. You were very prompt in every communication that we had and you totally exceeded my expectations.

  • Aug 11, 2023 • JAMES S from SUWANEE, GA

    Derek was outstanding but he needs a better processor. Geoffrey Nichols made it very bad experience and I would not recommend him to anyone.

  • Aug 11, 2023 • DEAN C from LEBANON, MO

    Communicated with me about every step of the process that he was involved in.

  • Aug 7, 2023 • GLADISS A from EAST CHICAGO, IN

    Excelente ⭐⭐⭐⭐⭐

  • Aug 7, 2023 • CHARLES T from RICHMOND, VA

    Derek was excellent. Accommodating, positively persistent, great communicator, friendly.

  • Jul 31, 2023 • STEVEN G from WINDSOR MILL, MD

    Derek made the process fairly easy and walked me through things that I had issues with. He was always available when I called and/or texted. He did an awesome job with us no complaints at all

  • Jul 17, 2023 • BERNIE H from MANHATTAN, KS

    Derek was always 'there'. No matter what my question or documents that I may have missed signing -- Derek was there to help. He is personable, always friendly, and very knowledgeable! I would wholeheartedly recommend new customers to ask for Derek Zuver as your agent if you choose to go to AmeriSave to refinance your home!

  • Jul 10, 2023 • PAUL W from LIVONIA, MI

    Unfortunately in today’s society, customer service, individual personal needs and integrity are difficult to find. Fortunately for me Derek met and exceeded all of my expectations. I did my due diligence in speaking to other lenders to compare rates and costs associated with my specific needs. All of the other lenders seemed to be annoyed when I had questions and or needed a more definitive answer than what they gave me. Derek was the only one to answer my question in a timely and concise manner. Derek made me feel comfortable throughout the loan process and definitely educated me in the many areas and terms of the home equity mortgage process. I don’t normally give reviews when asked for by many companies I do business with. This is one of the few positive experiences I have had in a very long time that should be recognized. If AmeriSave has associates like Derek throughout the organization I’m sure they will be very successful for many years to come. Nothing fun or exciting about getting a home equity loan but Derek made it a pleasurable and memorable experience. Nice job sir !!!!

  • Jun 30, 2023 • BRADLEY R from KOKOMO, IN

    Derek was fantastic! He answered any and all questions promptly and made the experience easy and smooth all around. 10/10 would recommend!

  • Jun 12, 2023 • VANESSA R from TELFORD, PA

    Derek was friendly, knowledgeable, and attentive. He kept us informed during the process from start to finish, and made it a point to connect periodically just to see if we had any questions. Thank you for the pleasant experience!!

  • Jun 8, 2023 • PETER B from CLARKESVILLE, GA

    Derek did a great job!

  • Jun 6, 2023 • VERNELL F from BLYTHEVILLE, AR

    Very understanding and professional thank you again

  • Jun 3, 2023 • JOSEF M from COCOLALLA, ID

    Derek was very professional and easy to work with. His communication was top notch! We'll definitely refer him to anyone who needs help with buying a home

  • May 29, 2023 • JOEY G from RICHMOND, VA

    Derek was very helpful and pleasant to work with.

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